Registration won't "stick?"

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MarkD
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Registration won't "stick?"

Postby MarkD » 18. Jan 13, 14:28

I've been using Silverjuke for a couple of years and suddenly this week every couple of hours it's "unregistering" itself and I have to re-enter the license information?
I submitted my e-mail online to make sure I'm putting in the correct key and I am. Silverjuke notifies me of proper registration after entering the data but then like and hour later I get the pop up saying I'm running the trial?

Any ideas on how I can fix this?

Mark

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hotspur
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Re: Registration won't "stick?"

Postby hotspur » 18. Jan 13, 21:52

I don't have a fix, just some friendly suggestions.

- Check the date on your computer, to make sure it's not off.

- Try to register on a different PC, does it work?

Good luck!

MarkD
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Joined: 17. Jan 13, 23:07
Location: NJ, USA
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Re: Registration won't "stick?"

Postby MarkD » 19. Jan 13, 00:01

Thanks for trying to help. Date on the computer is correct and registration on my laptop is fine. And has been fine of the desktop for a year and a half but now suddenly this problem. It's weird.

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Service-Team
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Re: Registration won't "stick?"

Postby Service-Team » 20. Jan 13, 14:54

Do you use a program that reverts the registry and/or files to an older state?
This is the only explanation we can imagine at the moment ...

Maybe a new installation will also help.

Best regards,
Your Silverjuke-Team


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