Compatibility issue

[derobie]

Hi,

im using silverjuke on a mac with an external soundcard, audiofire2, but i only get 1 channel. And if i select the built in sound device it works ok (but with crappy quality). does this sound familiar to anyone? and is there a solution? Itunes works perfectly with this card but silverjuke seems to have an output issue with it.


Thanks in advance

[Guest]

Have you tried the FX options for the speaker settings?

To enable them, go to "Settings / FX / Setup" and add the "Speaker" stuff.

Then, try to play around with the two additional sliders ... Maybe this helps ...

Regards,
B.

[Guest]

[davinci]

Hi,

I really hope someone from Silverjuke can help us? I also send an email but there is no answer at all. It is now about a year we try to get the minimac working! First the issue with AppleLosless wich isn't running on a Mac. after converting 800+ cd's into another format we got this problem.

Please help!!!

[Service-Team]

Hello davinci,
hello forum,

Thank you for your hints. Yes, we've noticed the problems you habe with this issue, and yes, we will check this as soon as possible. However, please note that mac development isn't as fast as it could be sometimes ...

Best regards,
Your Silverjuke Team

[davinci]

Hello Service-team,

Glad to here something. Only it is no hint but cry for help.
Is it going to be about a week? a month? We really like to get those mini-mac's up and running. It has cost us about 20k euro right now. We spend way to much hours into it.
I already know Silverjuke is more a windows program then an OS-X program but please, help any-one?

regards,
Vince

[Service-Team]

Well, we expect an update for the windows version the next weeks, the mac update will be about a week later. As we have updated some driver stuff for both versions, maybe, this update will fix your problems.

Sorry, that we cannot give your more detailed information currently.

Best regards,
Your Silverjuke Team

[davinci]

mmm,

do you have any idea what it could be? then I can ask some it-specialists if they can fix it. this is taking way too long. before we bought the program we did take a look on this website. it seems like it is no problem to run silverjuke with apple losless and an external soundcard with OS-X but we only have problems with the whole setup. maybe there could be a warning on the site for mac-users that it isnt running with all options? should be nice.


kind regards,
Vince

[Guest]

One year has gone past and I would still appreciate a fix for the 1-channel only problem as well. Seems to happen with any external soundcard regardless of vendor.

As for file formats - I have settled for FLAC a while ago.

Best regards,

Michael

[Guest]

still waiting for an answer.......